Shipping

Top Deck offers door-to-door shipping nationwide via FastWay couriers and free pickup on Fridays between 4 and 5pm.

Shipping starts from as little as R55 depending on weight and whether you select additional insurance.

Insurance

  • Full ownership and liability transfers to the buyer once the parcel is packed and collected by the courier company therefore shipping is done at the buyer's own risk.
  • FastWay Couriers provide limited liability coverage limited to R1,000 per parcel.
  • Top Deck will add an additional R1,000 cover if you select the + Extra Insurance shipping method. (For a total cover of R2,000)

Timing

  • Please note that bank transfer orders (EFT) are only packed if the proof of payment is sent to info@topdecksa.co.za or once the payment has been cleared in the Top Deck bank statement.
  • FastWay Couriers usually collect new shipments from Top Deck on Tuesdays and Fridays.
  • FastWay Couriers will then typically ship the parcel from their main Johannesburg depot the next business day.
  • FastWay Couriers will typically take three business days to deliver the parcel from their depot to your door, although deliveries to Johannesburg are often completed much faster.

Friday Collections

  • Collections can be done in person on Fridays between 4.00 and 5.00 pm. (Map)

Walk-in Collections

  • Unfortunately walk-in collections are not available as Top Deck is an online store.