Terms and Conditions

Website Errors

  • In the event that a pricing error occurs which can be attributed directly to a problem with the integity of the website software, hardware or database, Top Deck reserve the right to cancel an affected order and issue a full refund.

Missing Cards

  • Occasionally our staff may have some trouble fulfilling a particular order if a card you requested was listed in the collections we bought but not physically delivered to us.
  • You will be contacted with the option to substitute the item with the same card from a different edition should one be available.
  • Top Deck will always offer you a full refund either in cash, as store credit or via EFT.
  • In addition, you will be offered a free 10% discount voucher as a small token of appreciation for your patience.

Limits Per Customer

  • Store management may occasionally restrict sales per customer in the interest of giving more players access to popular cards.
  • Top Deck therefore reserves the right to limit fulfillment to four copies of a particular card per customer at the discretion of store management.

Liability Cover

  • Full ownership and liability transfers to the buyer once the parcel is packed and collected by the courier company therefore shipping is done at the buyer's own risk.
  • FastWay Couriers provide limited liability coverage limited to R1,000 per parcel.
  • Top Deck will add an additional R1,000 cover if you select the + Extra Insurance shipping method. (For a total cover of R2,000)